Do I have to return empty bottles?
Do I have to return empty bottles?
Yes. All bottles must be returned to receive a refund, even if they are empty.
This applies to every item included in your order.
All items must be returned
To qualify for a refund, you must return:
- All bottles from the order
- Bottles must be returned even if empty
- Any free items must also be returned
If items are missing, the return may not qualify for a refund.
Request return instructions first
Before sending anything back, you must request return authorization and instructions.
Returns sent without authorization may not be accepted.
To request a return, submit a support ticket and include your order number.
Support portal:
https://dermagist.com/support-portal/