How do I create an account or log into my account?
How do I create an account or log into my account?
You are not required to have an account to place an order.
However, you do need an account if you want to see your past orders, check tracking, or view order status.
You can create an account at any time using the same email address you used when placing your order.
Step 1 — Go to the My Account page
Go to the My Account page on our website.
Enter the email address you used when placing your order.
If you already have an account, enter your password and log in.
Step 2 — If you never created an account
Many customers check out as a guest and do not create an account when placing an order.
This is normal, and your order will still go through.
If you want to see your orders later, you can create an account at any time.
Create the account using the same email address you used when ordering.
After you create the account and log in, your previous orders will appear automatically under My Orders.
Step 3 — Why you may need an account
You need an account if you want to:
- Check your order status
- View tracking
- See past orders
- Manage your information
If you are not logged in, you will not be able to see these details.
Step 4 — If you cannot log in
If you are having trouble logging in, make sure you are using the same email address that you used when placing your order.
If you forgot your password, use the password reset option on the login page.
If you still cannot access your account, please submit a support ticket and we will help you.
Support portal:
https://dermagist.com/support-portal/